To register with the Collective, simply complete our online application form. You don’t need prior business experience or a business degree—what matters is your commitment, kindness, and belief in the power of small businesses to make a big difference. Once your application is submitted, you’ll receive a confirmation email, and someone from our team will be in touch to arrange an initial chat.

We’ll guide you through every step of the process. From completing your online application to setting up your business, we’re here to ensure the process is smooth and straightforward. You don’t need prior business experience, we’ll provide the support and resources you need to get started with confidence. Our team will be with you every step of the way, offering practical advice and guidance to help you succeed.

Self-employed carers enjoy several advantages, including the flexibility to set their own working hours, the ability to determine their rates, and the opportunity to offer more personalised care. Additionally, they may be eligible for tax deductions related to business expenses, helping to reduce their overall costs.

Payments can be made through several methods, including bank transfers, online payment platforms, or cash. If your clients are receiving Direct Payments—allowing them to manage their own local authority-funded care—you can receive payments directly from them. Additionally, clients receiving benefits such as DLA, (Disability Living Allowance, PIP (Personal Independence Payment) or AA (Attendance Allowance) can use these funds to pay for your services. It’s important to choose a payment method that works well for both you and your clients, ensuring secure and traceable transactions.

If you encounter any issues with a client, we recommend addressing them directly through open and honest communication. However, if the situation

escalates, we are here to support you with established complaint procedures and guidance on how to manage and resolve disputes effectively. Our platform provides resources to help ensure a fair and satisfactory outcome for both parties.

Absolutely! You can promote your services through our directory, which is used by both health and social care professionals as well as the general public. You’ll have access to tools that allow you to update your profile, showcase reviews, and increase your visibility to potential clients seeking care. Additionally, as a member of the Collective, we’ll provide ongoing advice and support on how to market your service effectively, both online and through other marketing tools.

You can easily manage your schedule using the calendar feature on our platform. This tool lets you set appointments, send reminders to clients, and track your availability, all in one place. Additionally, as part of the Collective, we’ll provide helpful tips and resources to support you in managing your schedule efficiently and staying organised.